Available in CV1–CV7 and CV10–CV13, with Friday collections operating between 9am and 4pm.
Book a Furniture Collection
We collect quality donated furniture and selected household items to help support animals in our care. Collections are currently carried out on Fridays between 9am and 4pm.
Your donations help fund care for animals in need.
Approved collections are booked for a Friday. The route order is planned on the day, so we cannot provide a fixed arrival time.
Your donation will be assessed and handled with care.
Book your collection in 4 simple steps
The form takes only a few minutes. We currently accept collection requests from CV1, CV2, CV3, CV4, CV5, CV6, CV7, CV10, CV11, CV12 and CV13, and we review every request before confirming a collection. Approved collections are currently scheduled on Fridays only, between 9am and 4pm.
- 1Your detailsWho we should contact
- 2AddressWhere we will collect
- 3Your itemsWhat you are donating
- 4Photos & submitHelp us assess the items
What we prefer to collect
Items need to be clean, complete, safe and suitable for resale. Photos allow our team to make an initial assessment.
Living & Dining
Sofas, armchairs, dining tables, dining chairs, sideboards and bookcases.
Bedroom Furniture
Wardrobes, chests of drawers, dressing tables and reusable bed frames.
Selected Electricals
Some working household electrical items may be considered. Please include clear details and photos so the team can confirm suitability.
Three checks that prevent wasted journeys
Meeting these requirements helps us protect donors, staff and future customers.
Valid fire labels
Accepted upholstered furniture, including sofas and armchairs, must have an attached and readable fire-safety label.
Clean, dry and saleable
Items must be free from major stains, odours, structural damage, missing parts and heavy wear.
Safe access
Furniture should be on the ground floor or easily and safely reachable by the collection team. Tell us about stairs, narrow doors and parking.
Items we do not collect
Please do not submit a collection request for the items below unless our team has specifically confirmed otherwise.
Damaged or unsuitable goods
- Broken, dirty, stained, incomplete or unsafe furniture
- Items affected by damp, mould, smoke, pests or strong odours
- Flat-pack furniture that is dismantled, unstable or missing fixings
Baby & children’s safety items
- Car seats and booster seats
- Drop-side cots and second-hand mattresses
- Toys without a CE or UKCA mark
- Children’s clothing with unsafe hood drawstrings
Safety equipment
- Bike, motorcycle and riding helmets
- Safety harnesses and climbing equipment
- Buoyancy aids and similar protective equipment
Clothing, bedding & hygiene items
- Used mattresses, duvets and pillows
- Used underwear or unsealed swimwear
- Unwashed bedding and heavily soiled textiles
- Nightwear or fancy dress without required labels
Electricals we cannot safely accept
- Untested or damaged mains-powered items
- Electric blankets and unsafe power tools
- White goods unless working and agreed by the team in advance
- Items with missing plugs, exposed wires or damaged casings
Prohibited goods
- Weapons and knives
- Prescription medications
- Alcohol and illegal goods
- Real fur and other prohibited products
Submit clear photographs and an honest description. A request is not a guaranteed collection; our team will confirm whether the items can be accepted.
Your contact details
- Your details
- Address
- Your items
- Review